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Frequently Asked Questions
Everything you need to know about Mooncut
How does Mooncut work?
What's the typical turnaround time?
How many revisions do I get?
What types of videos can you edit?
What file formats do you accept?
Can I cancel my subscription anytime?
Will I work with the same editor?
How do I submit my footage and instructions?
Do you use AI in the editing process?
How are hours calculated?
If I upgrade mid-month, how does billing work?
Can I send you a partially prepared project?
Can you sign an NDA?
Can I use my own music or music platform?
How does Mooncut store footage and project files?
Do your editors handle color grading?
Still have questions?
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